Rentals
-Rates are per calendar day.
-Pre and Post inspection and all agreement forms must be signed by all parties.
-Rental equipment must be returned in good condition, with normal wear & tear.

Reservations
-Must be made in advance. Call to book.
-50% of the rental/tour cost is required to book reservation by pre-authorized credit card.
-Appointment times and location must be determined when booking.

Cancellations
– Minimum 48 hours’ notice is required. Failure to provide notice will result in the processing of the reservation deposit.
-If for any reason Grand Paddle Sports cancels the reservation; no fees apply.

Delivery
-Grand Paddle Sports will provide a quote for all delivery and shuttle services.
-Delivery and pick up times are available between the hours of dawn till dusk.

Security Deposit
-A pre-authorized credit card deposit is required per rental in the amount of $500.
-Upon return of the rentals with no loss or damage will result in the release of pre-authorization.

Loss/Damage
-Grand Paddle Sports reserves the right to process credit card if the equipment is returned in unsatisfactory condition.
-The customer is responsible for any and all damages including but not limited to theft, collision & vandalism.


 Q & A

Can I make a last minute reservation?
-Yes you can but we cannot guarantee availability

Where can we paddle?
-There are many parks in Haldimand and Niagara regions. Contact us for more information

Where do you deliver rentals?
-We primarily deliver throughout Haldimand County and parts of Niagara region along the Grand River, Welland River and Lake Erie. For all surrounding areas; contact us for a quote

I have my own equipment, do you provide shuttle service?
-Yes; contact us for a quote

Can I pick up my rentals to take on a trip?
-Yes, rentals can be picked up at Grand Paddle Sports headquarters located in Dunnville, Ontario

What are your hours?
-Grand Paddle Sports is available daily, dawn till dusk, by reservation, May through October

Do you have a storefront?
-Our headquarters is located in Dunnville. Grand Paddle Sports is also mobile. Contact us to book an appointment

Can I make changes to my reservation once booked?
-Yes you may make changes to your reservation at any time, 48 hours cancellation notice is required and additional equipment or days would be upon availability


 Rental Agreement Form


Liability Agreement Form

 

 

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